● LIVE DEMO
Call Milla and play the caller
The demo line is answered by Milla, our AI team member, set up as a sample NDIS provider. Pick a scenario below, ring the number and talk to her as you would to your own reception.
DEMO LINE
0483 908 750
Please use made-up details. This is a demo, so don't share real participant names, NDIS numbers or health information.
Standard call rates apply. Calls may be recorded so we can follow up with you. See our Privacy Policy.
● scenarios
Pick a caller, then ring the line
New participant
Participant enquiry
"Hi, I've just got my NDIS plan and I'm looking for help with daily living in Salisbury. Do you have availability?"
Listen for: service area check, plan management question, callback booked.
Support coordinator
Referral
"I'm a Support Coordinator and I'd like to refer a participant for SIL and community access."
Listen for: referral details captured and a clear next step.
JOB APPLICANT
Support worker role
"I saw your ad for support workers and wanted to ask about the role."
Listen for: screening questions, availability and an interview offer.
Something sensitive
Complaint or urgent concern
"I'm calling about my son's support worker. I'm not happy with what happened yesterday."
Listen for: Milla stays calm, takes the details and passes it to a person on the team.
● GOOD TO KNOW
What the demo is and isn't.
Is this the same Milla my clients would talk to?
Yes, with sample details. Your version uses your services, service areas, hours and escalation rules.
What happens with sensitive calls?
Milla passes complaints, incidents, emergencies and anything she isn't sure about to a person on your team.
Can Milla make hiring or care decisions?
No. Milla gathers information and books the next step. Your staff make the decisions.
Are demo calls recorded?
Calls may be recorded so we can follow up with you. Use made-up details when you play a participant. Read the Privacy Policy for how we handle information.
● NEXT STEP
Liked what you heard? Let’s map Milla to your team.
Book a 20-minute discovery call. We’ll look at how you handle enquiries, referrals and recruitment today, and show you where Milla would fit, including your services, service areas, hours and escalation rules.
No obligation. You’ll get a calendar invite and a reminder before the call.
READY TO MEET MILLA?
Ready to see what Milla could take off your team's plate?
Tell us how your team currently handles enquiries, recruitment and follow-up. We’ll show you where Milla could fit.
We'll learn how your organisation currently handles enquiries, recruitment and follow-up, then show you where Milla could fit.
Your AI team member, built for NDIS providers.
Milla is a product of NV Digital Systems Pty Ltd.
Get started
Book a Demo
See Milla in Action
Explore
What Milla Does
How It Works
Recruitment
About Milla
© 2026 NV Digital Systems Pty Ltd • ABN 49 695 154 867
Human when it matters
AI should reduce
the workload.
Not remove human
judgement.
Some conversations should always involve a person.
Milla can be configured to escalate situations such as:
Complaints
Emergencies
Management decisions
Incidents
Sensitive participant situations
Questions outside approved information