● Pricing
One plan while we work with our first providers
One plan while we work
with our first providers
We're opening Milla to our first 50 Australian NDIS providers at an introductory monthly rate. Foundation Partners work with us closely as we shape Milla around the way providers actually operate.
● Foundation Partner
$300 per month
Setup: $990 one-off
Setup waived for our first 10 Foundation Partners
What's included
Communication
AI phone assistant
Participant enquiries
Support Coordinator enquiries
Recruitment
AI phone assistant
Participant enquiries
Support Coordinator enquiries
Operations
Follow-up automation
CRM updates
Human escalation rules
Onboarding sets Milla up around your services, service areas, processes and escalation rules.
●Billed separately
Usage and extra work
Usage
Calls, SMS, email and AI usage are charged on what you use, so a quiet month costs less.
Implementation
A one-off $990 setup fee covers setting Milla up for your service before go-live. It's waived for our first 10 Foundation Partners.
Larger projects
New workflows or integrations beyond the standard setup are quoted separately before any work starts.
● QUESTIONS
Before you sign up
Is there a lock-in contract?
No. Foundation and Standard plans are month to month, and you can cancel with 7 days’ notice by email. If you choose the Standard 12 Month plan, the $1,950 setup fee is waived, but it becomes payable if you leave before 12 months.
How long does setup take?
Most providers are live within 7 days after their onboarding call. We build Milla from your intake form, you review and approve the script, then we switch it on and check in during the first few weeks.
Does Milla replace my staff?
No. Milla handles the repetitive calls, enquiries and admin, and passes anything sensitive or uncertain to your team. Your staff still make the decisions about participants, services and hiring.
Can I keep my existing phone number?
Yes. Most providers keep their number and forward calls to Milla, so callers dial the same number they always have.
READY TO MEET MILLA?
Ready to see what Milla could take off your team's plate?
Tell us how your team currently handles enquiries, recruitment and follow-up. We’ll show you where Milla could fit.
We'll learn how your organisation currently handles enquiries, recruitment and follow-up, then show you where Milla could fit.
Your AI team member, built for NDIS providers.
Milla is a product of NV Digital Systems Pty Ltd.
Get started
Book a Demo
See Milla in Action
Explore
What Milla Does
How It Works
Recruitment
About Milla
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Human when it matters
AI should reduce
the workload.
Not remove human
judgement.
Some conversations should always involve a person.
Milla can be configured to escalate situations such as:
Complaints
Emergencies
Management decisions
Incidents
Sensitive participant situations
Questions outside approved information